Need a hand? We're here to help
Whether you're setting Adcyma up for the first time or have a question about your account, reach out and a real person will get back to you. No ticket queues, no bots.
Ways to reach us
Pick whatever suits you. We usually reply within one business day.
Technical support
Trouble with setup, provisioning, or your Entra ID or Active Directory connection? Email our support team and we'll help you through it.
Email supportGeneral questions
Sales, billing, or anything else. We're happy to help you figure out if Adcyma is the right fit for your team.
Email usDocumentation
Step-by-step setup guides and how-tos for every part of the platform. The fastest way to answer most questions.
Read the docsFrequently asked questions
Quick answers to the things people ask us most.
Start with our documentation — it walks you through connecting Entra ID or Active Directory and setting up your first workflows. If you get stuck, email [email protected] and we'll help you through it. You won't need a consultant.
We answer support emails within one business day, usually much faster. We're based in Sweden and work Central European Time.
No. Support is included for every customer, on every plan, including the free tier for up to 25 users.
Our status page at status.adcyma.com shows live platform status and any ongoing incidents.
Email [email protected] with the details and we'll get on it right away. We take security reports seriously and will keep you updated.