Welcome to Adcyma AB (“Company”). These Terms of Service (“Agreement”) govern your access and use of our Identity and Access Management (IAM) software services (“Services”). By using our Services, you agree to comply with these terms. If you do not agree to these terms, please refrain from using our Services.

1. Definitions

1.1 “Company,” “we,” “us,” or “our” refers to Adcyma AB, a company incorporated in Sweden.
1.2 “Customer,” “you,” or “your” refers to the individual or legal entity who subscribes to or uses our Services.
1.3 “Services” refers to the IAM services provided by Adcyma AB, including all features, functionalities, and associated technology.

2. Use of Services

2.1 Eligibility: You must be at least 18 years old and have the legal authority to enter into this Agreement.
2.2 Account Registration: You must provide accurate information when creating an account and maintain the security of your account credentials. You are responsible for all activity under your account.
2.3 License to Use Services: Subject to your compliance with this Agreement, we grant you a non-exclusive, non-transferable, revocable license to use our Services for your internal business purposes.
2.4 Restrictions: You may not:

• Use the Services in a way that violates any applicable law or regulation.
• Reverse engineer, decompile, or attempt to access the source code of our software.
• Rent, lease, or sublicense the Services.

3. Pricing and Payment

3.1 Subscription Plans: Pricing for the Services is provided according to our Pricing Tier Policy. Your access to the Services is dependent on your chosen subscription plan.
3.2 Payment Terms: Fees are billed in accordance with the subscription plan you select. Payment is due upfront, and failure to pay may result in suspension or termination of your access to the Services. 

Late payments may incur interest at a rate of 8% per month, compounded monthly or annually in accordance with the subscription plan you have.
3.3 Taxes: You are responsible for all applicable taxes, except those based on our income.

4. Service Level Agreement (SLA)

Company agrees to provide the Software at a 99% uptime. The Service Level Agreement (SLA) is measured based on the uptime of Adcyma’s backend and frontend functionalities, including the Adcyma Portal. Company shall provide technical support solely for the resolution of identifiable bugs in the Software. This support does not include consulting services or assistance beyond bug resolution.

5. Data Protection and Privacy

5.1 Data Processing: Any personal data collected through our Services will be handled in accordance with our Data Processing Agreement and Privacy Policy.
5.2 Security: We take reasonable technical and organizational measures to protect your data. However, you are responsible for ensuring the security of your own systems and user accounts.

6. Intellectual Property

6.1 Ownership: Buyer acknowledges that Seller retains all ownership and intellectual property rights in the Software, including all updates, enhancements, and modifications. Buyer shall not attempt to reverse-engineer, decompile, or modify the Software in any way.

6.2 Customer Data: You retain all rights to the data you input into the Services. By using our Services, you grant us a non-exclusive, worldwide license to use, host, and process this data for the purposes of providing the Services.

7. Term and Termination

7.1 Term: This Agreement remains in effect for as long as you use the Services or maintain a subscription.
7.2 Termination by You: You may terminate this Agreement by canceling your subscription and ceasing all use of the Services.
7.3 Termination by Us: We may suspend or terminate your access to the Services at our discretion, with or without notice, if you violate this Agreement or fail to pay the applicable fees.
7.4 Effect of Termination: Upon termination, you will lose access to the Services, and we will delete your Organization in Adcyma and any associated data after 90 days, except as required by law.

8. Limitation of Liability

8.1 Disclaimer: The Services are provided “as is” without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.2 Limitation of Liability: Seller’s total liability for any claim arising out of or in connection with this Agreement shall not exceed the total fees paid by Buyer in the preceding 12 months. In no event shall Seller be liable for indirect, special, incidental, or consequential damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Adcyma AB, its affiliates, and its employees from any claims, damages, losses, or liabilities arising out of your violation of this Agreement or any applicable law.

10. Changes to the Agreement

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Services. Continued use of the Services after such changes will constitute your acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Sweden. Any disputes arising from or related to this Agreement will be subject to the exclusive jurisdiction of the courts of Sweden.

12. Contact Information

For questions or concerns about this Agreement, please contact us at:

Adcyma AB
Email: info@adcyma.com
Address: Vasagatan 45, Landskrona, Sweden.

Effective Date: 2024-09-03

Last Updated: 2024-10-13