Let people request access themselves, with approvals built in
Every access need should not be a helpdesk ticket. Adcyma gives people a catalog to request from, routes the approval to the right owner, and executes the grant automatically.
What access tickets cost
Access requests arrive as tickets written in prose: someone needs what a colleague has, for a project, soon. IT translates that into groups and licenses, guesses the intent, and carries the risk of guessing wrong.
The requester waits, IT does clerical work between real work, and the person who actually knows whether access is appropriate, the resource owner, is often never asked.
- IT spends hours translating prose tickets into group memberships
- Approval, when it happens, is informal and unrecorded
- Requesters wait days for access that takes minutes to grant
- Granted access has no end date and no review
The short version
How Adcyma solves this
Define what can be requested and who owns it once. After that, requests route, get decided, and execute without IT in the middle.
A catalog with owners
Requestable access with owners and approval flows. The decision goes to whoever owns the resource, with context.
See governance featuresApproved means granted
The change executes in Entra ID or on-prem AD automatically, with the grant recorded.
See lifecycle managementExpiry by default
Requests can carry an end date, so project access ends with the project instead of joining the pile.
See the platformHow you get there
Connect your directories
Connect Microsoft Entra ID and on-prem Active Directory.
Build the catalog
Define what can be requested and who owns each resource.
Set approval flows
Manager, system owner, or both in sequence. The decision lands with the right person.
Open it to everyone
People request, owners approve, and the change executes automatically.
What changes
Common questions
Who approves requests?
Whoever you set as the owner of each resource: a manager, a system owner, or both in sequence. Approvals happen in the flow, with a record.
Does IT still have to execute approved requests?
No. Approval triggers the change automatically in the directory. IT defines the catalog once instead of executing every request.
Can requests be time-limited?
Yes. A request can carry an end date, so temporary needs produce temporary access by default.
What stops people from requesting everything?
Requests go to owners who see who is asking and why. The catalog also scopes what is requestable by role or department.
Retire the access ticket
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